Hospitable Healthcare with Stowe Shoemaker

Ever wonder how the experience at a hotel might transform your next hospital visit? Stowe Shoemaker is a legend in hospitality academia, and we discuss his new book Hospitable Healthcare: Just What the Patient Ordered!, co-written with Peter Yesawich. Hospitals are taking a closer look at how hotels approach care, service, and satisfaction, and a change in your hospital stay might come sooner than you think.https://hospitablehealthcare.com/https://www.unlv.edu/news/expert/stowe-shoemaker