Host with the Most, Training Day: How We Teach New Event Staff

The conversation focuses on training staff in the event staffing industry. Jason and Lap Le discuss their different approaches to training and maintaining quality control. They both emphasize the importance of consistency and problem-solving skills in their staff. They also discuss the significance of framing and attention to detail in providing high-quality service. Lap Le emphasizes the importance of team effort and individual responsibility in maintaining the company's brand and reputation. They also touch on the importance of policies and expectations in ensuring professionalism and avoiding liabilities.