Never Split the Difference: FBI Negotiation Tactics for Business | Chris Voss

Send us Fan MailWhat do you do when a powerful customer, supplier or corporate buyer tries to bully you into a bad deal?Peter Boolkah sits down with Chris Voss, former FBI lead international kidnapping negotiator and author of Never Split the Difference, to explore how field-tested hostage-negotiation techniques can be applied in business.Chris explains why calmness and deference are not signs of weakness, how tactical empathy can disarm an aggressive negotiator and why entrepreneurs must stop wasting time on opportunities that were never genuine deals.You’ll discover:How to negotiate when the other party appears to hold all the powerWhy labelling negative behaviour can neutralise a corporate bullyThe difference between understanding someone and agreeing with themWhy “yes” means nothing without a practical “how”How to establish “proof of life” for a potential dealThe deceptively powerful question: “Why me?”How to identify prospects who only want free informationWhy chasing bad deals traps founders in unproductive workHow negotiation skills strengthen sales, leadership and relationshipsThis is a compact masterclass in tactical empathy, qualification and protecting your business from bad customers and bad agreements.Discover more from Chris Voss and the Black Swan Group at https://www.blackswanltd.comLearn more about Peter Boolkah and The Hamster Wheel Trap® at https://www.boolkah.com CONNECT WITH PETER BOOLKAHWebsite: https://www.boolkah.comLinkedIn: https://www.linkedin.com/in/boolkahInstagram: https://www.instagram.com/pboolkah/Facebook: https://www.facebook.com/BoolkahX: https://twitter.com/boolkahABOUT PETER BOOLKAHPeter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.His approach is direct, practical and built around one simple question:Do you own the business, or does the business own you?Learn more at https://www.boolkah.com