EPISODE · Nov 26, 2019 · 5 MIN
Hotel Questionnaire - The Right Survey Questions to Ask | Ep. #172
from Hospitality Property School · host Gerry MacPherson
How can you find out what your customers want? Using surveys (the right way!) can lead to more bookings. I am going to share the right questions to ask.Today, I am going to look at the right survey questions to ask and how to write them.The first thing is you have to know how well you really know your target market.Their pains...Their problems...Their motivations...•Are you marketing your hospitality property online and feel like your message is falling flat? •Do people understand what you have to offer?•Do you know your target market?Today, I will look at how using surveys (the right way!) can lead to more bookings.I will share the right questions to ask, how to ask them so you’ll get people to actually fill out your survey, the recommended software and most importantly, how to correctly understand the answers you receive.The hospitality property industry is always developing, and surveys are a powerful way to stay on top with your market.In a book by Ryan Levesque called “Ask” https://amzn.to/2XxDSjU he talks about the “one question” survey, which simply suggests the following question:Continue reading and I’ll tell you what it is...https://keystonehospitalitydevelopment.com/KHDC172Ryan Levesque book “Ask” https://amzn.to/2XxDSjU⇒ And don’t forget to join the “6 Day Challenge” here:https://keystonehospitalitydevelopment.com/6-day-challenge-log-in-here/RESOURCES & LINKS MENTIONED IN THIS EPISODE:The Keystone HDC Training Tutorialshttps://courses.keystonehospitalitydevelopment.com/Keystone HDC Post DownloadsWe add to them every month.https://KeystoneHospitalityDevelopment.com/KHDC140Join our community in “The Hospitality Property School Group” – Check it Out for One Full Week for Only $1https://keystonehospitalitydevelopment.com/membership-siteSay hi on social:Facebook: https://www.facebook.com/KeystoneHDCTwitter: https://twitter.com/KeystoneHDCLinkedin: https://www.linkedin.com/company/keystone-hospitality-development/Listen to The Hospitality Property School Podcast here:https://keystonehospitalitydevelopment.com/itunes-podcasthttps://www.spreaker.com/keystonehdcYouTubehttps://youtu.be/83vgJNAEBugHospitality Property School is a division of Keystone HDC
What this episode covers
How can you find out what your customers want? Using surveys (the right way!) can lead to more bookings. I am going to share the right questions to ask.Today, I am going to look at the right survey questions to ask and how to write them.The first thing is you have to know how well you really know your target market.Their pains...Their problems...Their motivations...•Are you marketing your hospitality property online and feel like your message is falling flat? •Do people understand what you have to offer?•Do you know your target market?Today, I will look at how using surveys (the right way!) can lead to more bookings.I will share the right questions to ask, how to ask them so you’ll get people to actually fill out your survey, the recommended software and most importantly, how to correctly understand the answers you receive.The hospitality property industry is always developing, and surveys are a powerful way to stay on top with your market.In a book by Ryan Levesque called “Ask” https://amzn.to/2XxDSjU he talks about the “one question” survey, which simply suggests the following question:Continue reading and I’ll tell you what it is...https://keystonehospitalitydevelopment.com/KHDC172Ryan Levesque book “Ask” https://amzn.to/2XxDSjU⇒ And don’t forget to join the “6 Day Challenge” here:https://keystonehospitalitydevelopment.com/6-day-challenge-log-in-here/RESOURCES & LINKS MENTIONED IN THIS EPISODE:The Keystone HDC Training Tutorialshttps://courses.keystonehospitalitydevelopment.com/Keystone HDC Post DownloadsWe add to them every month.https://KeystoneHospitalityDevelopment.com/KHDC140Join our community in “The Hospitality Property School Group” – Check it Out for One Full Week for Only $1https://keystonehospitalitydevelopment.com/membership-siteSay hi on social:Facebook: https://www.facebook.com/KeystoneHDCTwitter: https://twitter.com/KeystoneHDCLinkedin: https://www.linkedin.com/company/keystone-hospitality-development/Listen to The Hospitality Property School Podcast here:https://keystonehospitalitydevelopment.com/itunes-podcasthttps://www.spreaker.com/keystonehdcYouTubehttps://youtu.be/83vgJNAEBugHospitality Property School is a division of Keystone HDC
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Hotel Questionnaire - The Right Survey Questions to Ask | Ep. #172
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