【後編】Voicebot開発の現場 #4 episode artwork

EPISODE · Dec 24, 2025 · 19 MIN

【後編】Voicebot開発の現場 #4

from AI Shift Academy · host 株式会社AI Shift

AI Shift Academy(#シフアカ)前回に続き、ボイスボット開発の裏側を深掘り!今回は、AIと人間らしい対話を実現するための試行錯誤に焦点を当てます。・ ストリーミング認識の落とし穴スムーズな会話のために導入したストリーミング認識。しかし、「どこで会話を切るか」という難問に直面。ボットが「ずっと空気を読んでしまう」現象とは?・ 人間らしさ vs 機械のわかりやすさ人間のような「間」や「相槌」は本当に必要なのか?あえて機械的に振る舞うことで、ユーザーの心理的ハードルを下げる逆説的なUX設計について議論します。・ アバター接客の衝撃体験ホテルでのアバター接客から見えた、プロの接客術とAIの現在地。最新のLLMでも超えられない「文脈理解」の壁とは?・ 割り込み機能「バージイン」の失敗談ユーザー体験向上のために実装した「割り込み機能」が、なぜ全く使われなかったのか?技術とユーザー心理のギャップに迫ります。▼おたよりは⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠こちら⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠から

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【後編】Voicebot開発の現場 #4

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How long is this episode of AI Shift Academy?

This episode is 19 minutes long.

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This episode was published on December 24, 2025.

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AI Shift Academy(#シフアカ)前回に続き、ボイスボット開発の裏側を深掘り!今回は、AIと人間らしい対話を実現するための試行錯誤に焦点を当てます。・ ストリーミング認識の落とし穴スムーズな会話のために導入したストリーミング認識。しかし、「どこで会話を切るか」という難問に直面。ボットが「ずっと空気を読んでしまう」現象とは?・ 人間らしさ vs...

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