House of Quality: Turning Customer Needs Into Design Choices episode artwork

EPISODE · Apr 10, 2026 · 11 MIN

House of Quality: Turning Customer Needs Into Design Choices

from Understanding the House of Quality · host Jellypod

Dr. Linda Nelms breaks down quality function deployment and the House of Quality, showing how teams capture the voice of the customer and turn it into measurable design requirements. Learn how the matrix helps prioritize features, surface trade-offs, and keep products focused on real customer value.

Episode metadata supplied by the publisher feed · Published Apr 10, 2026

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House of Quality: Turning Customer Needs Into Design Choices

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This episode was published on April 10, 2026.

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