Housing Hive: AI in Housing: Unlocking Innovation and Enhancing Services

We were joined by Nick Atkin, Yorkshire Housing CEO and Adam Lilley-Byrne L&Q's Digital Marketing Manager for this Housing Hive webinar where we explore how artificial intelligence (AI) is reshaping the housing sector. This session is tailored for housing professionals keen to stay ahead of the latest digital transformation trends, with a focus on how AI can drive innovation and improve services across the board.Sign up to the next Housing Hive: https://www.prodo.com/housing-hiveContact Prodo: https://www.prodo.com/contactYorkshire Housing: https://www.yorkshirehousing.co.uk/L&Q: https://www.lqgroup.org.uk/Timestamps:00:00 Introduction to Housing Hive and AI01:24 AI in Housing Sector: Use Cases and Benefits02:14 Guest Speakers: Insights from Industry Leaders05:42 Nick Atkin on AI's Strategic Role in Housing11:48 Adam Lilley-Byrne on AI in Digital Marketing17:09 Balancing Technology and Human Elements in Housing22:54 Engaging Colleagues and Overcoming Reluctance30:51 Leveraging AI for Data Insights32:11 Challenges in Data Utilisation33:46 The Importance of Data Quality36:33 Collaboration in the Housing Sector43:36 AI and Customer Interactions45:42 Risks and Ethical Considerations of AI56:01 Future of AI in Housing01:00:39 Closing Remarks and Future Sessions