Housing Hope, Hearing People: Leading with Empathy at Habitat for Humanity with Dana Griffin

How did listening transform leadership at Habitat for Humanity Metro Denver?In this episode of How I Turned the Corner, Kendra Prospero sits down with Dana Griffin, Chief People and Culture Officer at Habitat for Humanity Metro Denver.Dana shares how she and CEO Jaime Gomez built a robust feedback infrastructure that transformed employee engagement, strengthened organizational culture, and even improved financial outcomes. From pulse surveys to anonymous idea boxes to division-level town halls — this is a masterclass in authentic, actionable leadership. Listen for Key TakeawaysTransforming Feedback into Action: Going beyond annual surveys to continuous, meaningful feedback loops.Building Transparency & Trust: How “clear windows” values shape open communication.Leadership Accountability: Modeling responsiveness and clear decision-making at the top.Driving Inclusion: Brave Space workshops and measurable improvements in belonging for LGBTQ+ employees.People-Driven Strategy: How culture became the foundation of a strategic plan — literally shaped like a house!Culture’s Bottom-Line Impact: Reduced turnover, stronger alignment, and better budget outcomes.WHEN YOU’RE READY, HERE’S HOW TURNING THE CORNER HR CAN HELP YOUR BUSINESS:TAKE THE FREE 5-MINUTE EMPLOYEE ENGAGEMENT ASSESSMENThttps://turningthecornerHR.com/quizSCHEDULE A CALL WITH A HUMAN RESOURCES CONSULTANThttps://turningthecornerHR.comHIRE KENDRA AS A CONSULTANT OR KEYNOTE SPEAKERhttps://kendraprospero.com/____________________________________________________________________________________Stay in touch on social:YouTube: https://www.youtube.com/channel/UC18USlHyF1MEruK2tO3fdFQFacebook: https://www.facebook.com/TurningTheCornerHRInstagram: https://www.instagram.com/turning_the_corner/LinkedIn: https://www.linkedin.com/company/turning-the-corner/