How a Bold Startup Pivot Created an AI Dental Receptionist with Burhan Syed

Sometimes, the hardest part of building a startup is realizing it’s time to change direction. In this episode, I talk with Burhan Syed, one of my friends from the Techstars program, and the co-founder of Rondah AI, an AI dental receptionist that's changing the way clinics handle calls, book appointments, and support their staff. Burhan shares his unexpected path from running a startup in nightlife tech to building a voice-powered solution that improves clinic workflow through smarter, faster scheduling automation. It's a real look at what happens when founders are honest with themselves, make a thoughtful startup pivot, and focus on real-world problems like missed calls and overwhelmed staff in dental clinics. You'll hear why Burhan pivoted from a nightlife reservation platform to healthcare and how his early jobs and side hustles shaped his entrepreneurship journey. We also talk about what it was really like going through Techstars, how Rondah AI works, and why dental practices are embracing this kind of receptionist software. Burhan also explains what it takes to build healthcare automation that’s actually useful, the impact of missed calls on clinic revenue, and how his team is scaling a startup in dental tech. 🌐 Guest Info. LinkedIn: https://www.linkedin.com/in/burhansyd/ Website: https://www.rondah.ai/ Come check out my new podcast, The Scarlet Edit! Instagram: @thescarlet.edit YouTube: @thescarletedit Available to listen on Apple, Spotify & Amazon ============================= ✅ Round Two Podcast is officially on hiatus. Please feel free to enjoy all of the episodes, as they were a joy to create and are full of inspiration, knowledge and wonderful stories. Thank you for being a loyal listener of Round Two - it has been the most special adventure and I have loved every minute of it. Nikki For collaboration and business inquiries, 📩 email: [email protected]