How a Navajo Contractor Is Redefining Remodels in Park City & Salt Lake

Navajo contractor Eric Natay of Natay Construction shares how he’s redefining high-end remodeling in Park City and the Salt Lake area by bringing serious planning, integrity, and professionalism back to the trades. From growing up with a single mom in Utah and spending summers on the Navajo reservation, to quitting his job in March 2020 and building a company around process and respect, Eric’s story is as powerful as it is practical for builders. In this episode of The Contractor Grow Show, Eric breaks down the estimating and sales system that wins better clients, avoids ugly change orders, and actually increases project budgets—while keeping homeowners happy. If you’re a remodeler or custom home builder who wants fewer horror stories and more 5‑star reviews, this conversation is a blueprint. Key takeaways: How Eric’s Navajo heritage and upbringing shaped his mission to “break contractor stereotypes”The planning lessons he learned on the reservation that solved COVID‑era material shortagesWhy he focuses on remodels (not just new builds) to make the biggest impact for homeownersHis two-step estimating process: fast “projected estimate” then paid detailed preconstructionHow stacking small commitments builds trust and leads to bigger, better-funded projects