How a single VA appointment became an AI startup. | Doug Benoit, FacialDx episode artwork

EPISODE · Jun 29, 2026 · 56 MIN

How a single VA appointment became an AI startup. | Doug Benoit, FacialDx

from MedTech Founders Club · host Tim Dingersen

Six months to wait. Seven minutes to be seen.That's the VA appointment that started everything for Doug Benoit. After nearly 24 years in the U.S. military — Marine Corps at seventeen, Army intelligence officer through three campaigns — Doug came home with PTSD and a traumatic brain injury. What he didn't expect was that the system meant to take care of him couldn't actually see him.So he built something that could.In episode 1 of The MedTech Founders Club, Doug shares how a six-month wait at the VA, a 90-day road trip across America with twenty-two of the veterans he served with, and a question that wouldn't go away became FacialDx — a non-invasive AI screening platform that identifies 156 biomarkers from a series of facial photographs.What you'll hear:• Why the screening crisis in American medicine is a body count• What 24 years of service taught Doug about how the system fails the people it's built for• The 90-day road trip that became FacialDx's first proof• Why traditional facial diagnostic medicine — practiced for 2,000 years — was missing one thing• What he wants other medtech founders to knowLearn more about Doug & FacialDx → https://facialdx.com

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How a single VA appointment became an AI startup. | Doug Benoit, FacialDx

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