How Aaron Reiter Helps Businesses Unlock a Forgotten Profit Lever

Hector sits down with Aaron Reiter, Managing Partner at InterProse, to challenge everything you thought you knew about debt collection. With a background in communication, sales, and psychology, Aaron shares how he unexpectedly found purpose in an industry often overlooked—or even misunderstood. Discover how InterProse uses education, technology, and empathy to support family-owned businesses and drive revenue recovery without compromising integrity. If you're looking for hidden profit levers in your business, or ways to scale with compassion, this conversation is one you won’t want to miss.Chapters:00:00:00 - Meet Aaron Reiter & Discover the Unexpected World of Debt Collection00:00:42 - From Broadcast Journalism to the Frontlines of Financial Recovery00:01:36 - What Most People Get Wrong About Collections00:02:51 - Debunking Debt Collection Myths00:04:08 - A New Era: Smarter, Softer Collections00:06:13 - Why Debt Recovery Matters More Than You Think00:08:58 - Innovating in One of the Most Regulated Industries in the U.S.00:19:30 - Why Self-Service Isn’t Just for Retail Anymore00:21:21 - How AI is Reshaping the Way We Recover Debt00:24:32 - Final Insights & How to Connect with AaronLinks And Resources:InterProse WebsiteAaron on LinkedInAmplafy MediaHector Santiesteban on LinkedInHector Santiesteban on TwitterThanks so much for joining us this week. Want to subscribe to How to Scale a Business? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!