How AI Can Help You Resolve Your Conflicts
from Leading People Hosted by Gerry Murray
Send us Fan Mail Could AI help us end conflict — at work, at home, or even at a global level? In this episode, Gerry Murray talks with negotiation expert and author Simon Horton about his provocative new book, The End of Conflict. We explore how AI is already influencing negotiation and collaboration, what it gets right (and wrong), and how a more symbiotic Human–AI relationship could change the way we resolve disagreements of every kind. If you’re curious about the future of negotiation, the role of AI in reducing conflict, and what this means for leaders today, this conversation is worth your time. Connect with Simon: Website LinkedIn Enjoyed this episode? The Leading People Community is where these conversations continue to flourish. Free to join — Book reviews, Leading People Café recordings, Podcast episode previews, and a growing group of active HR and L&D professionals, leaders, and coaches who take their work seriously. Join the Leading People Community Connect with Gerry on LinkedIn
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What this episode covers
Send us Fan Mail Could AI help us end conflict — at work, at home, or even at a global level? In this episode, Gerry Murray talks with negotiation expert and author Simon Horton about his provocative new book, The End of Conflict. We explore how AI is already influencing negotiation and collaboration, what it gets right (and wrong), and how a more symbiotic Human–AI relationship could change the way we resolve disagreements of every kind. If you’re curious about the future of negotiation, ...
Chapters
- 0:00 Setting The Stage: AI And Leadership
- 1:09 Meet Simon Horton And His Thesis
- 5:55 AI’s Promise And Peril In Conflict
- 8:24 Practical AI For Everyday Negotiations
- 13:03 Peace Polling And Community Buy-In
- 17:48 Deliberative AI At National Scale
- 22:47 From Citizens’ Assemblies To Workplaces
- 27:28 The Cost Of Workplace Conflict
- 31:10 Bots As Everyday Negotiation Coaches
- 36:10 Scaling True Employee Voice With AI
- 41:30 Keep Humans In The Loop
- 46:35 Context And Prompting For Reliability
- 52:00 Treating AI As A Smart Intern
- 56:30 Bias Risks, Debiasing, And Hope
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