How AI impacts the sales process

from The Marketing Companion · host Mark Schaefer

One of the most urgent and interesting questions in business today: How does AI affect the sales process? From product discovery to referrals and recommendations, AI is making its way into customers' hearts and minds. Whether B2B or B2C, the implications are enormous. Marketing legend Sandy Carter joins the Marketing Companion to explore these new commercial realities. What is the new role of brand, trust, and human relationships in the commercial process?

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This episode is 36 minutes long.

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This episode was published on September 8, 2025.

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