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How AI Is Reshaping IT Services from the Inside episode artwork

Apr 1, 2026 34 min

How AI Is Reshaping IT Services from the Inside

from AI + a16z Hosted by Joe Schmidt, Peter Doyle

Joe Schmidt speaks with Peter Doyle, CEO of Treeline, about why the $100B managed service provider market is a decade behind modern technology and how Treeline is building a new model that combines human technicians with AI and automation. They discuss the company's growth strategy, why pure play software struggles in services categories, and what the forward deployed engineer trend tells us about AI adoption. Resources: Follow Peter Doyle on LinkedIn: https://www.linkedin.com/in/peterwdoyle/ Follow Joe Schmidt on X: https://twitter.com/joeschmidtiv Check out everything a16z is doing with artificial intelligence here, including articles, projects, and more podcasts.

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Joe Schmidt speaks with Peter Doyle, CEO of Treeline, about why the $100B managed service provider market is a decade behind modern technology and how Treeline is building a new model that combines human technicians with AI and automation. They discuss the company's growth strategy, why pure play software struggles in services categories, and what the forward deployed engineer trend tells us about AI adoption.

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How AI Is Reshaping IT Services from the Inside

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