How AI is Reshaping Sports and Driving MILLIONS in Ticket Sales with Shripal Shah

AI is the future, and it’s playing a transformative role in sports. Shripal Shah is a sports and retail industry veteran, here to share all of the latest innovations in AI in 2025, including how tools like Persado are contributing to $5 million dollars in ticket sales for half a dozen baseball teams in the MLB. Dave and Shripal discuss AI-driven content creation, how overseas teams are experimenting with AI to predict crowd noises, and specifically, how AI is no longer a “nice to have.” It’s completely reshaping fan engagement, marketing strategies, predictive analytics, and even scouting operations.Shripal also explores ethical considerations as it relates to bias in AI language models, along with a wealth of interesting stats, including what % of Fortune 500 retailers are now using AI-driven subject lines in their emails.In this episode, you’ll hear:Why AI-generated content is the next frontier in sports media (and what it means for teams and broadcasters)The challenges and ethical considerations of AI in sports, from bias in AI models to media rights concernsHow AI-powered ticketing and marketing tools are driving MILLIONS in revenue for teamsThe impact of AI on scouting and player recruitmentShripal’s take on how the retail industry is shaping AI adoption in sports businessesResources and Links:The AI tools Shripal mentions in this episode include Persado, WSC Sports, and IBM Watson.Connect with Shripal Shah, Chief Digital Officer at Next League, on LinkedIn.Learn more about Next League on our website and LinkedIn. We are leading sports organizations into the digital future.Dave’s book is available now! Get your copy of The Business of Sports Technology: How To Make Smart Decisions That Drive Your Organization Forward.