EPISODE · Sep 3, 2025 · 47 MIN
How AI Is Transforming the Credit Union Member Experience
from C.U. on the Show · host Doug English
In this episode of C.U. on the Show, Doug English sits down with Sam Das, Managing Director at TruStage Ventures, and Chris Coleman, Co-Founder of Clutch, to explore how artificial intelligence is transforming the credit union industry. From speeding up lending and deposit processes to personalizing member interactions, they share real-world examples, efficiency gains, and the cultural shifts credit unions need to embrace to compete. Check out the ACT Advisors Blog for a written summary of this episode!Want to learn more about Doug English and ACT Advisors? Visit Home - ACT Advisors®Email [email protected] if you have an idea for a future guest or topic.
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How AI Is Transforming the Credit Union Member Experience
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