How Airbnb Scales Culture And Customer Experience, With Aisling Hassell - CB008

from The Chief Customer Officer Human Duct Tape Show

Jeanne and Aisling discuss how Airbnb manages global customer experience across 191 countries and 34,000 cities. They explore specific CX tactics Airbnb uses to create not only great customer experiences, but also how they have established a fun and rewar

Episode metadata supplied by the publisher feed · Published Jun 7, 2016

Embed this episode

Attribution link and audio player

NOW PLAYING

How Airbnb Scales Culture And Customer Experience, With Aisling Hassell - CB008

0:00 28:59

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of The Chief Customer Officer Human Duct Tape Show?

This episode is 28 minutes long.

When was this The Chief Customer Officer Human Duct Tape Show episode published?

This episode was published on June 7, 2016.

Can I download this The Chief Customer Officer Human Duct Tape Show episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!