How Airports Can Diversify with Digital Transformation

U.S. air travel has been forever changed by COVID-19. When post-pandemic travel ramps up, airports will be seeking to recover lost revenue while modernizing processes to deliver touchless experiences to travelers. So what can airports do to seamlessly adjust to this new normal and reinvent traditionally siloed operational models to meet constituent expectations? In this podcast, our panel of experts from Adobe, AOE, AWS, and Auckland Airport discuss how U.S. airports can rapidly convert legacy processes, personalize experiences and communications based on data, and deliver improved non-aeronautical revenue. Listen to this podcast to hear: • Current trends and recommendations to drive non-aeronautical revenue • Why distinctive, diverse, and digital experiences are imperative for airports to leverage • How airports can quickly move from offline to online, increase internal collaboration, and empower citizens and employees with digital transformation solutions • Auckland, Frankfurt, and London Heathrow airports’ modernization initiatives and lessons learned

Episode 66 of the CarahCast: Podcasts on Technology in the Public Sector podcast, hosted by AOE, AWS, Auckland Airport, Carahsoft, Adobe, titled "How Airports Can Diversify with Digital Transformation" was published on March 25, 2021 and runs 48 minutes.

March 25, 2021 ·48m · CarahCast: Podcasts on Technology in the Public Sector

Summary

U.S. air travel has been forever changed by COVID-19. When post-pandemic travel ramps up, airports will be seeking to recover lost revenue while modernizing processes to deliver touchless experiences to travelers. So what can airports do to seamlessly adjust to this new normal and reinvent traditionally siloed operational models to meet constituent expectations? In this podcast, our panel of experts from Adobe, AOE, AWS, and Auckland Airport discuss how U.S. airports can rapidly convert legacy processes, personalize experiences and communications based on data, and deliver improved non-aeronautical revenue. Listen to this podcast to hear: • Current trends and recommendations to drive non-aeronautical revenue • Why distinctive, diverse, and digital experiences are imperative for airports to leverage • How airports can quickly move from offline to online, increase internal collaboration, and empower citizens and employees with digital transformation solutions • Auckland, Frankfurt, and London Heathrow airports’ modernization initiatives and lessons learned

Episode Description