EPISODE · Apr 21, 2025 · 19 MIN
How Albert Built and maintains Hotspot Bistro
from GoodLiving Podcast · host Koke
Ever wondered how to:✅ Turn customer complaints into loyalty?✅ Build a drama-free hospitality team?✅ Grow without investors?Albert Ihuma - founder of Hotspot Bistro - reveals:🍹 Why he fires staff for personal conflicts⏱️ His 3-step method to handle angry customers💰 The reinvestment strategy that scaled his businessKey Moments:00:00 - From local bar to empire04:12 - "Never save money" philosophy07:45 - Handling terrible staff (shocking spaghetti story!)12:30 - Why he skipped university🔗 Resources Mentioned:Free Hospitality ChecklistHotspot Bistro Menu#Entrepreneur #HospitalityBusiness #SuccessStorySubscribe for more interesting episodes every Monday! ★ Support this podcast ★
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How Albert Built and maintains Hotspot Bistro
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