491. Restaurant KPIs, Leadership & Systems to Drive Growth - Enga Stanfield

What does it take to grow a restaurant from a single location to an 8-unit operation while maintaining profitability, culture, and consistency? In this episode of the Restaurant Rockstars Podcast, we sit down with Enga Stanfield, owner of Mattenga's Pizzeria in San Antonio, Texas. Enga shares the restaurant KPIs her team tracks daily, including labor per hour, sales per hour, inventory, and prime cost, and explains how systems, leadership development, accountability, and cross-training have helped fuel sustainable growth. We also discuss recruiting and retaining great employees, creating advancement paths for team members, controlling costs in an inflationary environment, leveraging technology, and using email, SMS, SEO, loyalty programs, and customer reviews to drive repeat business. If you're looking to improve restaurant profitability, build stronger teams, and scale your operation with confidence, this episode is packed with practical, real-world strategies you can put to work immediately. In This Episode: • Restaurant KPIs every operator should track • Labor cost and prime cost management • Daily inventory systems • Leadership and employee retention • Cross-training and accountability • Restaurant recruiting strategies • Email and SMS marketing • Customer loyalty and online reviews • SEO and direct online ordering • Scaling restaurant operations Episode Sponsors ⭐️ Owner.com: Owner.com runs automated marketing campaigns for your restaurant that send personalized offers, order reminders, promotions, and new menu announcements automatically to your guests. So your marketing works for you every single day.And here’s the real power move: Owner.com gives your restaurant your own branded app. Go to https://www.owner.com/rockstars ⭐️ Smithfield Culinary: serves up perfect proteins for every dish and every daypart like Smithfield’s new ready to eat select bacon, Its premium, ready to cook bacon that will elevate your menu and your bottom line. Smithfield Select saves you time, labor and back of house costs all while satisfying your guests. When you partner with Smithfield, you serve what you love and your guests will love what you serve. To order or more information go to: https://www.smithfieldselect.com ⭐️ ZivZo Marketing, Advertising & Video Production: ZivZo is not only a full service marketing agency, but restaurant industry pros specializing in animation and video production that brings your restaurant to life. Go to https://www.zivzo.com #RestaurantKPIs #RestaurantManagement #RestaurantLeadership #RestaurantProfitability #RestaurantMarketing #RestaurantOperations #RestaurantOwner #RestaurantGrowth #PrimeCost #LaborCostManagement