How Behavioural Insights & Change Management Intersect (Episode 68)

from Calling DIBS · host Kirstin Appelt

Yarnel Bender, Associate Vice President, Corporate Change Management & Communications, at TD Bank.Changing behaviour and managing change are two inextricably linked processes. As someone who is both a change management expert and a BI practitioner, Yarnel Bender is the perfect person to talk us through how these two tools complement and enrich each other. We also talk about how to use BI in everyday work, how to communicate about BI, and the value of bringing your own background and expertise into your BI practice.

Episode metadata supplied by the publisher feed · Published Nov 8, 2023

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How Behavioural Insights & Change Management Intersect (Episode 68)

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