How Business Travel Is Trying to Become More Traveler-Friendly

In 2016, business travel spending is expected to increase to $1.25 trillion. It’s a massive industry that’s going through big changes. Helping us sort through what’s real, what’s hype and what’s important in business travel is Mike McCormick, Executive Director and COO of the Global Business Travel Association, and Evan Konwiser, VP Digital Traveler for American Express Global Business Travel.