How can Air Canada and its CEO make things right after English-only condolence message? episode artwork

EPISODE · Mar 26, 2026 · 5 MIN

How can Air Canada and its CEO make things right after English-only condolence message?

from The Andrew Carter Podcast · host CJAD 800

Host of the podcast, Chatter That Matters, marketing pro Tony Chapman, talks to Andrew Carter about what Air Canada and CEO Michael Rousseau can do to make things right after unilingual message after Air Canada's crash at LaGuardia airport. Photo Credit: THE CANADIAN PRESS/Handout - Air Canada

Host of the podcast, Chatter That Matters, marketing pro Tony Chapman, talks to Andrew Carter about what Air Canada and CEO Michael Rousseau can do to make things right after unilingual message after Air Canada's crash at LaGuardia airport.

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How can Air Canada and its CEO make things right after English-only condolence message?

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This episode was published on March 26, 2026.

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Host of the podcast, Chatter That Matters, marketing pro Tony Chapman, talks to Andrew Carter about what Air Canada and CEO Michael Rousseau can do to make things right after unilingual message after Air Canada's crash at LaGuardia airport. Photo...

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