How can I build a welcoming and engaged community?

In today’s episode we dive into this letter from a listener:I'm building a supportive platform on Substack for therapists in private practice called 'Therapists Corner'. Therapists often work alone and I hope to create a space where they can find support, advice and guidance whenever they need to and have a genuine community.In part it will be educational around building up a private practice but i'd also like it to feel like their staff room, where they can take a five minute break or like they have a business best friend online. So as well as asking for support they might also answer questions for others too.It's hard to get going while it's being built up and theres not too much engagement I'm sure once it gets going it will be great it's just these early days.Also the problem with humans, even ones that are therapists is that we all have tricky brains and when you put us in groups we can become problematic and you could have an amazing group then it only takes one person to make you want to shut the whole thing down , or it might just take off in another direction with a life of it's own or become over complicated.How have you managed things when it's gone wrong, when you have encountered that one tricky person or what do you think you do to keep your communities engaged, welcoming and enjoyable? All of your community building ideas will be very welcome.- SarahIn today’s episode we explore what we’ve learned from building our own engaged, welcoming, and thriving communities, why it’s our job as the leaders of our business to set the tone and expectations within our communities, and how to navigate any tricky situations too.* Letters From A Hopeful Creative Substack* Submit your letter* More from Sara* Sara’s Substack* More from Jen* Jen’s SubstackAnd our first monthly private behind the scenes episode is now live if you’d love to become a paying subscriber. Join us this way!Letters From A Hopeful Creative is produced by Sonics Podcasts This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.lettersfromahopefulcreative.com