How Can I Improve My Live Chats with Customers?

Today's question comes from Matt, who has a chat feature on his website. What are some good tips for his agents to increase sales without seeming pushy? Matt's site is http://www.homeoanimal.com/. I mention an episode of the Smart Passive Income Podcast with Trevor Page (http://www.smartpassiveincome.com/blog-ebook-membership-site/). Do you have a question about improving your interactions with fans and customers? Record it at http://www.askpat.com/. My audiobook recording of Will It Fly? is now available at http://willitflybook.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.