How Can We Talk About Healing After Patient Harm?
Episode 18 of the Radical Nurse Talk podcast, hosted by Radical Nurse Talk, titled "How Can We Talk About Healing After Patient Harm?" was published on March 20, 2024 and runs 49 minutes.
March 20, 2024 ·49m · Radical Nurse Talk
Summary
It is well known that despite our best intentions preventable harm continues to happen to patients in healthcare systems. Further harm to patients, their families and to healthcare professionals, including nurses, can be made worse by the ways we then handle and/or talk about this unintentional harm. How can we talk about it in a way that doesn't incur further harm? In this episode, Jo Wailling invites us to advocate for a restorative versus punitive lens, so that learning and healing can occur for everyone involved. Jo is a nurse, clinician researcher, qualified human factors professional, and accredited mediator. Her career spans 30 years in critical care, patient safety, and clinical leadership. She currently advises international government agencies, researchers and advocacy groups on restorative initiatives, system safety and human centered design. For more information and to access resources visit radicalnursetalk.com
Episode Description
It is well known that despite our best intentions preventable harm continues to happen to patients in healthcare systems. Further harm to patients, their families and to healthcare professionals, including nurses, can be made worse by the ways we then handle and/or talk about this unintentional harm. How can we talk about it in a way that doesn't incur further harm?
In this episode, Jo Wailling invites us to advocate for a restorative versus punitive lens, so that learning and healing can occur for everyone involved. Jo is a nurse, clinician researcher, qualified human factors professional, and accredited mediator. Her career spans 30 years in critical care, patient safety, and clinical leadership. She currently advises international government agencies, researchers and advocacy groups on restorative initiatives, system safety and human centered design.
For more information and to access resources visit radicalnursetalk.com
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