How Chris Smith scaled Zunzi's with kickass culture | Chris Smith, Zunzi's | 027

This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast.Zunzi’s has one promise: to make everyone walk away saying “Shit Yeah!” Chris Smith, alongside his role as CEO, is the protector of that promise. In this episode, we chat with Chris about the culture at Zunzi’s and Zunzibar: the why behind it, how they maintain it, and what they hope it will do for their guests, community, and most importantly, their team. The Restaurant Growth Podcast is presented by 7shifts and hosted by DJ Costantino.Chapters00:00 Introduction09:05 Zunzi's "Shit Yeah!" Culture13:35 The purpose behind the culture18:28 Maintaining the culture26:24 Setting Culture KPIs33:39 Finding your own culture + purposeSend us Fan Mail📲 Connect with usEmail usFollow on LinkedInMore 7shiftsSpotify | Apple Podcasts | Google PodcastsSubscribe to Food Runner, our Monthly Restaurant Newsletter7shifts on YouTubeFollow us on TikTokRead the 7shifts BlogAbout Us7shifts is a restaurant platform that helps operators and managers hire, train, schedule, pay and retain their restaurant teams. With an easy-to-use platform and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants.