How Comcast Built A Winning Social Media Customer Service Team

Jared Schultheis, Executive Director of Digital Care at Comcast, joins the Social Pros Podcast to discuss how a Fortune 500 global telecommunications heavyweight utilizes social care to respond to hundreds of customers in real-time. Special thanks to our sponsors: Salesforce Marketing Cloud (The Future of Ads: bit.ly/salesforceads) Emma (Your Brain on Email: 11 Designs People Can't Resist: bit.ly/emailbrain)

Episode metadata supplied by the publisher feed · Published Feb 21, 2017

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How Comcast Built A Winning Social Media Customer Service Team

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