How Communication Plays a Part in Adaptive Work Management

Summary: On this episode of FM Evolution, host Shawn Black sits down with Aaron Shultz, principal consultant at A.W. Shultz Training, a professional consulting service that helps organizations with maintenance work management. With over twenty-five years of experience, Aaron is also the founder of the Maintenance and Reliability Institute and the author of six work management related publications. In this episode, Shawn and Aaron discuss the impact of adaptive work management, the process of communication when implementing change, and how to promote a culture of improvement.  Thanks for tuning in! Show Notes:(0:45) Introduction to Aaron(4:17) Adaptive Work Management(8:24) Change Work Management(13:26) Challenges of Implementing Change(17:09) Advice for Implementing Change(22:03) The Purpose of Adaptive Work Management(27:12) Effective Adaptive Work Management Strategies(33:51) Tips on Implementing Work Management(35:59) Promoting a Culture of Continuous Improvement(39:35) Closing Questions Links:Shawn BlackAaron ShultzA.W. Shultz Training Quotes:“Essentially what we want to do is take the behaviors we have right now and look at the processes we have right now and see if we can take what we have and make it better.” - Aaron Shultz, (5:35) “Knowing you have a plan or where you want to go, that’s where you start. Then once they’re out there, what controls can be put in place to ensure the sustainability of it?” - Aaron Shultz, (14:06) “When you’re working on communication efforts, especially in adaptive work management, the richness of communication often comes in three forms: face-to-face, written documentation, and some other way of broadcasting it to other people or communities.” - Aaron Shultz, (24:53) “You simply cannot succeed without [executive support]. A lot of projects fail because a lot of the time there’s conflicting priorities that individuals put onto each other or there’s that lack of communication.” - Aaron Shultz, (36:07)