How Community Banks are Building a High-Touch Digital Experience w/ Dan Pogue

Some clients want a 20 minute conversation with a trusted advisor. Some clients want to pick up their phone and get a loan in 5 minutes. Banks that are able to meet both needs have a tremendous advantage over those who primarily provide one or the other.In this episode of Leaders in Lending, our host talks with Dan Pogue, President of Commercial Retail and Small Business Sales at Midwest BankCentre, about the future of digital transformation in banking.What they talked about:- How to prepare employees for digital transformation. - How to integrate new employees into a remote team. - Effective communication tools for a hybrid environment. - How Midwest BankCentre is integrating high touch with digital.Find us on Apple Podcasts, Spotify, or our website.Dan Pogue is the President of Commercial Retail and Small Business Sales at Midwest BankCentre. Formerly executive vice president-commercial banking, his focus has expanded from regional commercial lending and treasury management to include consumer/small business lending and sales as well as all retail branches.Midwest BankCentre is a values based financial institution that influences and advances communities by empowering people, enabling businesses and energizing neighborhoods.