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Dec 6, 2021 11 min

How Consumers and Retailers Can Reduce Returns

from Knowledge at Wharton

Returns are costly for retailers and even more expensive for the planet when unwanted products end up in landfills. Wharton’s Gad Allon explains how innovating the reverse supply chain coupled with changing consumer attitudes can help.

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How Consumers and Retailers Can Reduce Returns

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This episode was published on December 6, 2021.

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