How Cooki Haircare Turned Community Demand into National Distribution, with Jaimee Vilela, Managing Director, Cooki Haircare

Many brands spend years trying to earn their place on retail shelves. They pitch buyers, fight for space and hope their products will sell once they finally get there. But what if you flipped that model? What if you built so much demand online that retailers actually came looking for you? That’s exactly what today’s guest has done. Jaimee Vilela is the Managing Director of Cooki Haircare, a fast-growing Australian haircare brand she acquired just a few years ago. At the time, the business was doing just four sales a day. Since then, Jaimee and her team have transformed Cooki into a multi-million-dollar brand powered by a passionate community of customers and a strong digital-first strategy. That demand has translated into retail momentum, with Cooki now ranged across the Go Vita network across Australia. In this episode, Jaimee shares the unconventional path from small eCommerce acquisition to national retail presence, and what it takes to build a brand that customers and retailers both want.