How Credit Suisse is Shaping Employee Experience in a Hybrid World

In this episode of the HR Leaders podcast, I'm joined by my guest, Martijn Seijsener, the Global Head of Employee Experience at Credit Suisse, to discuss how Credit Suisse is shaping their employee’s experience in a hybrid world.Martijn is an all-round organizational development leader with extensive leadership experience in organization design, employee experience, large scale transformation and working in an agile way.Head over to our website to access the resources mentioned in this episode: www.hrleaders.co/podcastEpisode highlights00:00 - A look at Martijn’s role and the importance of data02:29 - Why co-creation Is the key to a winning employee experience06:08 - Experiences are situational: Start small to make your business more employee centric11:04 - How Martijn’s role relates to traditional HR structures12:20 - Shifting organisational cultures towards data insights and people analytics15:23 - Understanding the wants and needs of our employees beyond surveys21:17 - Stand out opportunities to improve employee engagement24:30 - How employees want to be recognised in organisational structures26:25 - How Martijn thinks employee experience (EX) relates to customer experience (CX)29:26 - The role of technology in shaping employee experience in a hybrid workplace34:00 - Martijn’s advice for his peers trying to change employee experience todaySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.