How Credit Unions Can Build Digital-First Experiences While Preserving Member Trust

How can credit unions respond to changing digital expectations while preserving the member-focused service associated with the credit union model? Daniel Arita of First Entertainment Credit Union joins Doug English on C.U. On The Show to discuss the development of CineFi, a digital-only brand serving eligible entertainment-industry members. They discuss digital transformation, technology infrastructure, younger-member engagement, fintech competition, partnerships, and the continued role of human support in digital financial services.Disclosure: The guest on this episode is not affiliated with or endorsed by ACT Advisors, LLC, and the views expressed are his own. References to third-party companies, products, services, technologies, or financial institutions are for informational purposes only and should not be interpreted as an endorsement or recommendation by ACT Advisors.Read the written version of this episode here: How Credit Unions Can Build Digital-First Experiences While Preserving Member Trust | ACT AdvisorsWatch the video version of this episode here: https://youtu.be/t3gh7ygqAooEmail [email protected] with any inquiries.