How Cultural Intelligence (CQ) Makes a Difference. Are You Culturally Competent? (AUDIO)

Cultural intelligence is a person’s capability to successfully adapt to new cultural settings, that is, for unfamiliar settings attributable to cultural context. It is only recently that cultural intelligence has surfaced as an element that can increase job performance, personal well‐being, and profitability. This talk will discuss an overview of cultural intelligence and its application within the information profession, specifically look at its application to change.