How customer empathy drives better engineering performance

Ravi Sahu is the founder and CEO of Strayos, a VC-backed computer vision and deep learning company that’s improving the mining industry by using 3D aerial intelligence to reduce costs, and to improve safety by providing highly accurate data.In this episode Ledge and Ravi discuss the importance of creating a culture of customer empathy, and how that focus has allowed for better feedback and understanding from their clientele. Ravi also discusses how the Strayos internship program works to develop talented engineers, and shares a few specific tips on how to stay connected with your remote teams. Hosted on Acast. See acast.com/privacy for more information.