How Data is Changing HR at Microsoft with Dawn Klinghoffer

The HRchat guest this time is Dawn Klinghoffer, Vice President of the HR Business Insights team at Microsoft. Her responsibilities include advanced people analytics & research for Microsoft’s business units globally including ownership of the employee listening systems, as well as analytics and reporting support for HR programs, including Global Diversity & Inclusion, Global HR Services, Talent Management, and Learning & Development. The team’s work has been published in HBR, NY Times, Forbes and other news journals. Dawn has been at Microsoft for over 20 years and has held positions in HR and Finance.  Questions For Dawn Include: How is data/people analytics changing HR at Microsoft and improving the employee experience? How has Microsoft been using data to navigate hybrid work and employee wellbeing?  You’ve said that “Thriving” is the new North Star for companies. Can you explain a bit about why Microsoft has stopped measuring employee engagement and instead is measuring employees thriving?  What does “thriving” mean at Microsoft? And how do you measure that?  How do employee listening systems and data help leaders understand the struggles and current mindsets of employees? Has the role of people analytics changed over the last couple of years at Microsoft? Switching gears here a bit. Can you talk about the importance of employee trust in creating and sustaining a data-driven culture and people analytics function? Are there any workplace trends you’ve been noticing? With a look to the future, especially as it relates to flexible and hybrid work, what kind of metrics or analysis are you thinking about and excited to explore?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.Follow us on LinkedInSubscribe to our newsletterCheck out our in-person events