How Design Thinking Can Help Save Your Work From Failure. episode artwork

EPISODE · Mar 12, 2026 · 15 MIN

How Design Thinking Can Help Save Your Work From Failure.

from The Missing Manual Show · host Julia Levy, Jenny Cotie Kangas

Doing the work is only half the battle. Knowing how to navigate the machine is the rest. In this session of The Missing Manual, Jenny Cotie Kangas and Julia Levy deconstruct why Design Thinking is a critical piece of operational tradecraft, not just a buzzword for the innovation lab. What Jenny and Julia cover: The "Work" of Empathy: Why understanding the human on the other side of a process is a tactical advantage, not a soft skill. Saving the Project: Using design principles to bypass corporate friction when the "official" plan falls apart. Iterative Execution: Why the "Doers" prioritize shipping over perfection to maintain momentum in complex systems. This isn't high-level leadership theory. This is documentation for the people in the trenches raising the bar for how work actually gets done. No scripts. No fluff. Just the tradecraft.

Episode metadata supplied by the publisher feed · Published Mar 12, 2026

<p>Doing the work is only half the battle. Knowing how to navigate the machine is the rest.</p><p></p><p>In this session of <b>The Missing Manual</b>, Jenny Cotie Kangas and Julia Levy deconstruct why Design Thinking is a critical piece of operational tradecraft, not just a buzzword for the innovation lab.</p><p></p><p><b>What Jenny and Julia cover:</b></p><ul><li><b>The "Work" of Empathy:</b> Why understanding the human on the other side of a process is a tactical advantage, not a soft skill.</li><li><b>Saving the Project:</b> Using design principles to bypass corporate friction when the "official" plan falls apart.</li><li><b>Iterative Execution:</b> Why the "Doers" prioritize shipping over perfection to maintain momentum in complex systems.</li><li></li></ul><p>This isn't high-level leadership theory. This is documentation for the people in the trenches raising the bar for how work actually gets done.</p><p></p><p><b>No scripts. No fluff. Just the tradecraft.</b></p>

PodParley-generated summary based on available episode metadata and transcript content.

NOW PLAYING

How Design Thinking Can Help Save Your Work From Failure.

0:00 15:26

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of The Missing Manual Show?

This episode is 15 minutes long.

When was this The Missing Manual Show episode published?

This episode was published on March 12, 2026.

What is this episode about?

Doing the work is only half the battle. Knowing how to navigate the machine is the rest. In this session of The Missing Manual, Jenny Cotie Kangas and Julia Levy deconstruct why Design Thinking is a critical piece of operational tradecraft, not...

Can I download this The Missing Manual Show episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!