How Did the Rise of Legal Operations Affect Law Firm KM?

Corporate legal departments are becoming more and more strategic in how they deploy resources and how they relate to outside counsel and other providers. In this video interview, we will discuss the importance of Legal Operations in this process and how law firm KM departments can benefit by partnering with these in-house teams to adjust and improve their firm’s service delivery.   Questions Barbara will ask speakers: -The rise of legal operations in corporate legal departments has been a popular topic in the industry for the past few years. Can you tell us what legal operations is all about? -How did the adoption of legal operations impact the way clients relate to outside counsels? -What is the role of Knowledge Management in this scenario?  -How can law firms benefit from adjusting to these changes? Do you have some success cases to share?  -What is the biggest takeaway on the topic?  Moderator: @Barbara Gondim Da Rocha - Head of Knowledge Management and Innovation, RMS Advogados Speakers: @Jennifer Mendez - Director of Knowledge Management Innovation, Fisher & Phillips LLP @Anthony Widdop - Global Director, Legal Operations at Shearman & Sterling Recorded on 01-28-2022