How Digitization Transforms Supply Chains and Customer Relationships with Arun Samuga - Ep. 115

Join industry leaders at The Chemical Summit on September 29-30, 2026 in Houston, Texas.  Visit thechemicalsummit.comDigitization and supply chain go hand-in-hand.  In this episode of The Chemical Show, host Victoria Meyer welcomes Arun Samuga, Chief Innovation Officer at Elemica to expand on the development of new digital products and solutions in the area of supply chain innovation. Arun emphasizes the importance of educating potential clients about the advantages of embarking on a digital journey while exploring the various benefits of digitization, including reducing working capital, increasing cash on hand, investing in customer experience and sustainability, and expanding sales channels.  Learn more about the following in this episode:Evolution of chemical process companiesHow business system connectivity supports the supply chainWhy companies are mix-and-matching digital and automation solutions Digitization in smaller companiesElemica’s Multichannel StrategyThe democratization of AI Victoria and Arun discuss Elemica’s digital solutions, which impact various business functions from fulfillment to procurement to customer service. Arun discusses Elemica’s move towards providing customized services to cater to the unique needs of different enterprises.Please subscribe to The Chemical Show on your favorite podcast player. And, visit www.thechemicalshow.com to subscribe to our email list and get additional insights.