How Do Some Employers Hire Frontline Workers 5X Faster With Higher Quality? episode artwork

EPISODE · May 16, 2026 · 36 MIN

How Do Some Employers Hire Frontline Workers 5X Faster With Higher Quality?

from Josh Bersin · host Josh Bersin

Frontline workforce hiring is important: these are the workers who deliver services, care for patients, and deliver the food or products that we rely on every day. Yet as we look at benchmarks for hiring and retention we see massive variations across companies. In fact the highest-performing companies hire 5-times quicker than others, and also find higher quality candidates! (Speed actually improves your quality of hire…) Nehal Nangia, our lead analyst studying frontline work, explains the complexities. And as you’ll hear from Josh Secrest from Paradox, there are massive business implications in time to hire. Interestingly enough, well designed AI platforms for frontline hiring have a massive return on investment.  As Nehal explains, frontline hiring is very complicated, and fewer than 25% of companies have figured this out. Lots of room for innovation and AI tools to help! This podcast will open your eyes. Additional Information Powering the Frontline Workforce: How Frontline-First Companies Thrive The Talent Acquisition Revolution: How AI is Transforming Recruiting Why AI Is A Massive Job Creation Technology. Automated Integration. Findem. And Thank You. Insights-First AI: Better and Explainable People Decisions  

Episode metadata supplied by the publisher feed · Published May 16, 2026

Embed this episode

NOW PLAYING

How Do Some Employers Hire Frontline Workers 5X Faster With Higher Quality?

0:00 36:16

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of Josh Bersin?

This episode is 36 minutes long.

When was this Josh Bersin episode published?

This episode was published on May 16, 2026.

Can I download this Josh Bersin episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!