EPISODE · Nov 15, 2024 · 1 MIN
How Do We Handle Churn When Customers Hit Pause
from SaaS Metrics School · host Ben Murray
In episode #248, I address a reader's question. Here’s the question…how can we distinguish churn from a customer freeze (pause services)? - Handling churn calculations - Handling retention calculations - Havoc with your MRR schedule Join my community for my training, templates, and content: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout
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