How Do We Overcome Defensiveness

Send me your feedback on this episode!This is a shorty episode about the best way to overcome defensiveness in ourselves, with our associates and residents. I will give you a hint: add value, make them feel valued and show an abundance of appreciation!Learn more about the 100% Leader here New ED's Playbook to Creating and IMpactful Community CultrueConnect with me on LinkedInFollow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.