EPISODE · Jun 27, 2024 · 4 MIN
How Do We Track Retention When We Offer Multi-year Contracts
from SaaS Metrics School · host Ben Murray
In episode #207, I address retention in a multi-year contract environment. Should we use only classic retention analysis? - The 3 retention metrics - When to apply the renewal rate? - What is renewal rate?
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How Do We Track Retention When We Offer Multi-year Contracts
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