How do you access financial services when you're 'invisible'?

Imagine an American single mother of two teenagers living in Indianapolis who decides it is time to buy her first family home. With no debt, a college degree and a steady job, one would think it would be easy to secure a mortgage. Except she can’t. What about a British national in his mid-thirties moving back to the UK after spending some time in Hong Kong? He has a corporate job and needs access to credit to get his life organised in the UK. Except he can’t because he has no past credit history in the UK and traditional credit lenders cannot score his ability to repay loans. Financial exclusion affects 30 percent of people worldwide across rich and developing countries and impacts a  huge variety of people, from students, retirees, housewives, migrants and many more. Fortunately, there are solutions. In this episode, YS Chi speaks with Steve Elliot, UK managing director of LexisNexis Risk Solutions who shares his thoughts on how to address the issue in the UK; and with Carolina Costa, RELX head of government affairs for Latin America, who says Brazil is getting it right.  This podcast is brought to you by RELX.