How Do You Build An Excellent Client Experience?

Episode 16 of the The Business of Law with Joshua Baron podcast, hosted by Joshua Baron, titled "How Do You Build An Excellent Client Experience?" was published on February 27, 2023 and runs 5 minutes.

February 27, 2023 ·5m · The Business of Law with Joshua Baron

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Summary

In this episode, Joshua discusses the importance of delivering a top-notch customer experience by seeking for opportunities to go the extra mile. For more information on this topic, check out Chip and Dan Heath's "The Power of Moments: Why Certain Experiences Have Extraordinary Impact".

Episode Description

In this episode, Joshua discusses the importance of delivering a top-notch customer experience by seeking for opportunities to go the extra mile. For more information on this topic, check out Chip and Dan Heath's "The Power of Moments: Why Certain Experiences Have Extraordinary Impact".

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