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How Do You Negotiate? episode artwork

EPISODE · Mar 7, 2023 · 59 MIN

How Do You Negotiate?

from Simple Questions Podcast · host Dylan Carnahan

Episode 24: How Do You Negotiate? - has Former Hostage Negotiator & The Black Swan Group Instructor, Sandy Hein, teach you powerful negotiation techniques. Episode Summary: This episode of the Simple Questions Podcast features a discussion between Dylan Carnahan and Sandy Hein, a former hostage negotiator and negotiation instructor with The Black Swan Group. The Black Swan Group is a negotiation service that solves business communication problems with hostage negotiation strategies. Listen as Sandy explains how to mentally approach a negotiation, effective negotiation techniques, and when to walk away from a negotiation. In this episode we discuss: 00:00 - Boots on the Ground by Chris Hudson (Apple & Spotify) 00:54 - Introducing Sandy Hein 04:44 - Hostage Negotiation Career 09:57 - Negotiator's Mindset 15:33 - Negotiation Process 19:21 - Common Negotiations 23:57 - Labeling 28:14 - Negotiation Techniques 33:03 - Types of Yes 35:15 - Accusations Audit 40:14 - Saying Why 44:42 - Approaching Another Skilled Negotiator 46:30 - Walking Away 51:09 - Accusations Audit 55:04 - Closing Remarks 58:35 - Conclusion and Information Resources: The Black Swan Group Website The Black Swan Group YouTube Never Split the Difference Why Aren't We Shaming Offenders Instead of Blaming Victims?

Episode metadata supplied by the publisher feed · Published Mar 7, 2023

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How Do You Negotiate?

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