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How Do You React to the Upset Customer? episode artwork

EPISODE · Nov 22, 2010 · 13 MIN

How Do You React to the Upset Customer?

from The Advanced Selling Podcast · host Bill Caskey and Bryan Neale: B2B Sales Trainers

Send us Fan Mail Bill and Bryan take a look at how to react to upset, annoying, frustrating clients. This comes from an actual letter that one of Bryan's clients received from a customer. You may not experience this client behavior too often, but when you do, they reveal some ways to think through it prior to reacting.

Episode metadata supplied by the publisher feed · Published Nov 22, 2010

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How Do You React to the Upset Customer?

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This episode was published on November 22, 2010.

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