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How Do You React to the Upset Customer? episode artwork

EPISODE · Nov 22, 2010 · 14 MIN

How Do You React to the Upset Customer?

from The Advanced Selling Podcast · host Bill Caskey and Bryan Neale: B2B Sales Trainers

Send us Fan Mail Bill and Bryan take a look at how to react to upset, annoying, frustrating clients. This comes from an actual letter that one of Bryan's clients received from a customer. You may not experience this client behavior too often, but when you do, they reveal some ways to think through it prior to reacting. Ready to stop competing on price? Join Bill's Insider coaching program at advancedsellingpodcast.com/insider.

Episode metadata supplied by the publisher feed · Published Nov 22, 2010

What this episode covers

Send us Fan Mail Bill and Bryan take a look at how to react to upset, annoying, frustrating clients. This comes from an actual letter that one of Bryan's clients received from a customer. You may not experience this client behavior too often, but when you do, they reveal some ways to think through it prior to reacting. Ready to stop competing on price? Join Bill's Insider coaching program at advancedsellingpodcast.com/insider.

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Frequently Asked Questions

How long is this episode of The Advanced Selling Podcast?

This episode is 14 minutes long.

When was this The Advanced Selling Podcast episode published?

This episode was published on November 22, 2010.

What is this episode about?

Send us Fan Mail Bill and Bryan take a look at how to react to upset, annoying, frustrating clients. This comes from an actual letter that one of Bryan's clients received from a customer. You may not experience this client behavior too often,...

Can I download this The Advanced Selling Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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