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How does digital, and customer experience fit into organisational structures? episode artwork

EPISODE · Aug 27, 2019 · 8 MIN

How does digital, and customer experience fit into organisational structures?

from UX Insights - User Experience Leadership and Strategy · host Paul Boag

Each episode of Digital Insights is based on the articles of Paul Boag. To read the post related to this post go to: https://boag.me/2P4yiEY

Episode metadata supplied by the publisher feed · Published Aug 27, 2019

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What this episode covers

Digital is forcing businesses to reorganise, creating new teams of digital specialists and customer experience experts. However, these teams do not fit neatly into existing departmental structures, and that often leads to conflict.

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How does digital, and customer experience fit into organisational structures?

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This episode was published on August 27, 2019.

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